The last word with… Dr James Kent, CEO and Co-founder

The last word with…..
Dr James Kent, CEO and Co-founder of BlackRainbow outlines …

01: Can you provide us with an overview of the services BlackRainbow provides?

We were formed in 2017 and re-invented complex case investigation and evidence management to solve inefficiencies and manage risks faced in Law Enforcement, Government, and Corporate Sectors. The team have worked as, and with, investigators in over forty countries over the past two decades to understand investigators’ challenges. What separates us from others in the market is that we were formed with the sole strategic intent of bringing a modern, intuitive, and innovative solution to market. Our mission, to reduce the investigation lifecycle through intelligence, efficiency, and integrity.

02: How are you simplifying case management?

This area of case investigations management was completely underinvested and underserved in terms of user requirements, product development, and innovation for many years. NIMBUS became the first integrated case investigation, intelligence, and quality management system to service the market. The cross-discipline design and approach means NIMBUS can be quickly transitioned across divisions due to the ease of configuration and flexibility of the system. This also enables centralised workflows and automation to be built, delivering significant operational efficiencies, greater collaboration, and improved case transparency from planning to incident through to disclosure and the subsequent generated intelligence. NIMBUS modules are integrated, and the dynamic user experience and interaction helps to build and shape to the current or future working practices.

One of the most important aspects of NIMBUS, alongside the numerous capabilities, is that the disclosure process is built in, and every bit of information is recorded in a co-ordinated way enabling officers or investigators to see the bigger picture and be provided with an effective and defensible audit trail. We recognise the importance of quality and ISO standards, so we have provided in NIMBUS an integrated quality management system that underpins case management.

03: Can you tell us about your work within the emergency services?

NIMBUS has been adopted by a significant number of investigation teams within policing and we have identified that there are similarities with the planning and management of incidents, equipment, personnel and reporting, therefore allowing NIMBUS to be utilised by all emergency services areas such as, fire and safety or search and rescue teams. Having the ability to connect all emergency services teams together into one solution will provide total control and oversight over incidents whilst delivering cost effective and transformational benefits.

04: How are you looking to expand your product portfolio?

Moving NIMBUS forward with two key projects:

‘NIMBUS: Shadow,’ a complex and major incident investigation platform to allow all roles in an investigation to interact in one dynamic, live environment, whether using the current NIMBUS forensic submission portal, mobile crime scene capability, investigative case management or workflow elements, to name a few. This is addressing the timeliness, sequence of events and resource management, amongst other shortfalls facing investigators today using current technology.
‘NIMBUS: Clarify’ security operations management accelerates the incident response lifecycle; it is the connecting fabric for security infrastructure and teams. It offers entire incident management, intelligent automation and orchestration, and interactive investigation. The platform has a focus on customisability and collaboration. This solution is available as a SaaS cloud-based solution, or it can be deployed on premise.

05: What are your plans for the next 12 months?

The next phase for BlackRainbow is further growth and resilience to meet the market evolution not just within policing but all the emergency services areas. Our mantra has always been about providing usable technology to the industry we have all worked and served in for many years. As a team, BlackRainbow genuinely want to help and make a difference to how we all go about our daily work and continue to engage with our customers and focus groups to enhance NIMBUS at every step.

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