BlackRainbow FAQs Your questions answered

BlackRainbow specialises in delivering groundbreaking software solutions, particularly our distinctive NIMBUS ecosystem. NIMBUS stands out with a unique offering as the only Case Management Platform equipped with integrated Quality Management and Orchestration capabilities. Designed by Subject Matter Experts, our solution places a strong emphasis on user experience. The Management and Orchestration Engine empowers users to harness multiple use cases within a single system, providing the Enterprise with the capability to oversee operations at an office, regional, national, or even global scale. In real time, the NIMBUS platform takes charge of overseeing and managing all aspects including people, processes, technology, resources, and crucially, data within the customer environment.

We offer a range of software solutions tailored to the needs of Investigation and Intelligence sectors, including:

• NIMBUS Intelligence: NIMBUS Intelligence is an innovative solution to every stage of the intelligence cycle delivering high quality, best practice management of intelligence within any investigative environment.
• NIMBUS Investigator: NIMBUS Investigator is a cutting-edge platform tailored specifically for the dynamic needs of investigators, designed to empower efficient execution and management of every facet of an investigation.
• NIMBUS Forensics: Streamline investigations with our comprehensive Forensic Case Management platform. Organise evidence, streamline workflows, and collaborate seamlessly to solve cases faster. Empower your team with powerful tools designed for efficiency and accuracy.

NIMBUS stands as a cutting-edge, user-friendly software solution that significantly reduces the investigation lifecycle. By bolstering intelligence gathering, operational efficiency, and data integrity, it presents a streamlined method for conducting case investigations and managing evidence. This makes it an invaluable asset for law enforcement, government and corporate entities.

NIMBUS is designed to address various challenges, including:

1. Streamlining processes and alleviating administrative burdens to reduce investigation timelines, from data ingestion to reporting and disclosure.
2. Elevating intelligence gathering through cross-case search capabilities and enhanced collaboration.
3. Fostering collaboration among stakeholders to break down current system and departmental silos.
4. Offering real-time visibility to facilitate timely decision-making, thereby enhancing operational efficiencies and mitigating risks.
5. Implementing robust measures like system auditability, controlled user access and permissions to manage and secure sensitive data.
6. Ensuring data integrity and compliance with regulations, enabling departments to be accountable and defensible.

Security is a top priority for us. NIMBUS employs advanced encryption and security measures to safeguard sensitive data, ensuring compliance with industry standards and regulations.

NIMBUS is engineered to be implemented either on-premises or in the cloud. We advocate for a cloud-first strategy, harnessing the potency, robustness and swiftness of deploying NIMBUS in your preferred cloud environment, be it self-hosted or via a SaaS offering. Through an industry-leading service delivery model, BlackRainbow eliminates the uncertainties and complexities associated with an on-premises installation, while ensuring complete functionality in an expedited manner.

We offer comprehensive training programmes to ensure that your personnel are proficient in using NIMBUS. Additionally, our support team is available to provide assistance and address any questions or issues that may arise during implementation.

Yes, NIMBUS is designed to integrate seamlessly with existing systems, facilitating a smooth transition and minimizing disruptions to daily operations.

Simply hit the ‘Request a Demo’ button on any page and complete the short form. Someone will be in touch as soon as possible to arrange a convenient date and time for the demo. For other enquiries, we suggest you use the enquiry form on our contact page, or you can call or email us directly. If you’re an existing customer requiring technical support, please head to our Customer Support hub.